Course Description

OBJECTIVE: To understand the need for a defined Support service to Manufacturing To give a detailed idea on developing the support service and to improve the efficiency of the support staff To make the Supplier and customer friendly Support functions in the organisation WHY TO ATTEND THIS PROGRAM? In every business “Change is Permanent”. This change may be from any one out of the four from the external factors like, Market, competition, Product and the Technology. But the change is demanded by the Customer. In order to understand the changes, changing either our activities or System is essential. The change should be a continuous one. The contribution from the Admin can be effectively improved, more than the Manufacturing team, the Support services team can enable the business to be more profitable by taking care of the entire eco system on the supply chain, including the manufacturing KEY DELIVERABLES: Understanding the Support functions and their role Understanding the Office Process flow and WBS Understanding the Product and the Productivity in Office Understanding the work efficiency Tools for Improving the Individual work efficiency Tools for improving the efficiency of the team Understanding CPPS Brief understanding of DPR Basics of Makigami flow Improvement tools in RM Supply and the team Basic Improvement tools in SCM TARGETED AUDIENCE: All purchase heads Accounts Heads Store heads Supply chain heads Sales heads Marketing heads